FAQ

We specialize in a wide range of bags for men including backpacks, briefcases, bum bags, carry bags, gym bags, laptop bags, shoulder bags, suitcases & accessories, toiletry bags, wallets & card holders, and weekend bags. Our collection features brands like Eastpak, Tommy Hilfiger, adidas, and Calvin Klein.

Yes, we pride ourselves on offering 100% authentic products from reputable brands. Each bag undergoes quality checks before shipment to ensure you receive a genuine, high-quality product.

We ship worldwide to most regions! However, due to logistical constraints, we currently cannot deliver to some remote areas and parts of Asia. During checkout, simply enter your address to confirm delivery availability to your location.

We offer two shipping methods:
– Standard Shipping ($12.95): Shipped via DHL or FedEx, delivered within 10-15 business days after dispatch
– Free Shipping: For orders over $50, shipped via EMS, delivered within 15-25 business days after dispatch
Please note that orders take 1-2 business days to process before shipment.

Once your order is dispatched, you’ll receive a confirmation email with tracking details. You can use this information to monitor your delivery in real-time through our carrier partners’ websites.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. We never store your complete payment details on our servers.

We offer a hassle-free return policy within 15 days of delivery. If your bag doesn’t meet your expectations, simply contact our support team at [email protected], and we’ll guide you through the return process.

Items must be unused, in their original packaging, and with all tags attached. We cannot accept returns of damaged or used items unless they arrived in that condition.

We’re based at 2989 Todds Lane, San Antonio, US 78205. While we ship globally, all our operations are managed from our US headquarters.

Our dedicated support team is available via email at [email protected]. We typically respond within 24 hours during business days and strive to resolve all inquiries promptly.