At Men Bags Sale Shop, we are dedicated to providing premium bags and accessories designed for the modern professional and traveler. We ensure a seamless shopping experience with transparent shipping and returns policies.
Shipping Information
We ship globally (excluding some remote areas and parts of Asia). Orders are processed within 1-2 business days after payment confirmation.
We offer two shipping options:
- Standard Shipping: via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
- Free Shipping: via EMS for orders over $50. Delivery within 15-25 business days after shipment.
You will receive a tracking number once your order is shipped.
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you are not happy, we offer a straightforward returns process within 15 days of receiving your item.
Eligibility Criteria
- Item must be unused, in original packaging, and in the same condition as received.
- Original receipt or proof of purchase is required.
- Note: Due to hygiene reasons, Toiletry bags and Wallets & card holders are final sale and cannot be returned or exchanged unless defective.
How to Initiate a Return or Exchange
- Contact our customer service at [email protected] within 15 days of receiving your order. Include your order number and reason for return.
- Our team will respond within 48 hours with a Return Merchandise Authorization (RMA) number and instructions.
- Securely package the item in its original packaging, including all tags and accessories.
- Ship your return to: Men Bags Sale Shop
2989 Todds Lane
San Antonio, TX 78205 USA Clearly write the RMA number on the outside of the package.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service and purchasing shipping insurance.
Refund Processing
Once we receive and inspect your return (within 5 business days), we will notify you via email. If approved, your refund will be processed to your original payment method within 10 business days. Timing varies by payment provider:
- Visa/MasterCard/JCB: 5-10 business days after processing
- PayPal: 3-5 business days after processing
Exchanges
For the same item in a different color or size, follow the return process. We will ship the replacement once we receive your return. For a different product, we recommend returning the original and placing a new order.
Damaged or Defective Items
Contact us immediately at [email protected] with photos. We will cover return shipping and expedite your replacement.
Need Help? Contact our customer service team at [email protected]. We are here to assist our global community of professionals and travelers.